Last Updated: April 13, 2026
1. Introduction
Pool Billing Software (operated by Superior Point Inc.) respects your privacy. This Privacy Policy explains how we collect, use, and share information through our web application and mobile applications available on the Apple App Store and Google Play Store.
2. Information We Collect
We may collect the following categories of data:
- Personal Identifiers (Name, email address, phone number, or account credentials)
- Device Information (IP address, device model, operating system version, and unique device identifiers)
- Usage Data (Statistics on how you interact with the application, including features used and crash reports)
- Collected Information (Precise location, camera/photo access data collected during service visits)
Data Usage Summary for Privacy Labels:
- Linked to You (Login email address, phone number, device identifiers)
- Not Linked to You (Anonymous usage statistics and crash reports collected for internal analysis)
3. How We Use Your Data
We use the collected data to:
- Enable the Pool Billing Software platform to perform its functions (We use the images, time/date stamps, and entered information to facilitate the core service of sending this data to the secure, internal software system, which uses secure servers)
- Provide and maintain application functionality (This includes using device identifiers and basic app activity data to ensure the application works correctly and to diagnose technical issues)
- Internal Analysis and Improvement (We perform our own internal analysis of how the application is used to improve the user interface and overall experience. We do not use third-party analytics providers or SDKs such as Google Analytics or Firebase for this purpose. All usage analysis is conducted by our internal team)
- Legal Compliance (We may use or disclose your information as required by law)
- Security and Protection (We use collected data to verify accounts, detect fraudulent activity, and maintain a secure environment for all users)
4. Children's Privacy
The Pool Billing Software platform is designed for professional use by adults and is not intended for or directed at children under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at admin@ezpoolbiller.com.
5. Data Retention, Deletion, and Ownership
- Business Data Ownership: All data submitted through Pool Billing Software is considered Business Content and belongs to the account holder (the company).
- Personal Account Data: We only collect a limited amount of personal information to manage your access.
- Data Deletion Requests: You may request the deletion of your account and Personal Account Data at any time via the in-app "Delete Account" button in Settings or by emailing support@ezpoolbiller.com.
- Retention of Business Records: When an account is deleted, we will remove your personal identifiers but Business Content may be retained for legal, auditing, or historical record-keeping purposes.
6. Data Sharing and Disclosure
We do not sell your personal data to third parties. We only share information for:
- Internal Systems and Service Providers
- Legal Requirements
- Business Transfers
We do not track users across apps or websites owned by other companies for advertising purposes, nor do we share personal data with third parties for tracking or advertising.
7. Your Privacy Rights
- Right to Know and Access
- Right to Correct
- Right to Delete
- Right to Opt-Out of Tracking
- Right to Non-Discrimination
How to Exercise Your Rights: Contact our Privacy Coordinator at admin@ezpoolbiller.com. We will respond within 30 days.
8. Data Security
- All data is encrypted during transmission using industry-standard TLS.
- Access to data is strictly limited to authorized personnel.
- Data is stored on secure, monitored servers.
9. Data Retention
- Account Data is retained while your account is active.
- Business Content is retained as permanent documentation.
- If you request account deletion, personal identifiers are removed within 30 days.
10. Contact Us
Company Name: Superior Point Inc. (operating as Pool Billing Software)
Email: admin@ezpoolbiller.com
Mailing Address: 5645 Coral Ridge Drive, #273, Coral Springs, FL 33076
We are committed to resolving any privacy inquiries within 30 days.